Housekeeping Supervisor / Giám Sát Buồng Phòng

A Housekeeping Supervisor for The Grand Ho Tram Strip property is responsible for inspection guest rooms in creating an uncompromised level of cleanliness throughout the property. This position will support the Housekeeping staff in operational standards to exceed the guest’s expectations and provide service that sets the example for the luxury market. All responsibilities are to be performed in accordance with departmental and company policies, practices and procedures, as well as within the framework and intent of the Vision of The Grand Ho Tram Strip property.

Responsibilities

Open the Housekeeping Department in the morning. Check night report and prepare Room Attendants’ daily assignments.

Check in Room Attendants and issue work assignments.

Check guest rooms daily; check occupied rooms and vacant. Inform Room Attendant of missing items or work not properly performed. Inspect all guest corridors and pantries.

Check daily for maintenance conditions, make work orders for repairs in triplicate form (urgent reports made at once) and submit to Engineering for follow-up.

Monitor training of new employees.

Perform other duties as assigned by management.