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Mô Tả Công Việc
People
• Create programmes to foster a positive work environment for all. Support and administer an annual team member satisfaction survey
• Educate and train managers on HR disciplines to foster productivity, and enhance performance
• Welcome and conduct new team member orientation
• Oversee maintenance of accurate and up-to-date personnel files and records for all employees
• Ensure hiring standards and applicable laws and regulations are followed
• Build great relations with outside contacts
Responsible Business
• Develop awareness and reputation of the hotel and the brand in the local community and promote team member involvement in local community
• Ensure compliance with relevant employment laws and hotel or company policies and procedures
• Research and investigate all workplace issues to discover facts, identify potential risks to the hotel or company, and facilitate resolution through your employee relations programmes
• Collect and maintain data from exit interviews, turnover statistics, absenteeism reports to identify trends, training needs, and supervisory issues
• In a union environment, may manage labour relations and represent the hotel in grievances, mediations, arbitrations and contract negotiation
• Other ad-hoc duties – unexpected moments when we have to pull together to get a task done
Guest Experience
• Develop creative ways to inspire and motivate team members to provide guests with a memorable experience
• Make time to interact with guests to hear feedback and build relationships to understand how team members can increase guest satisfaction
• Work with department managers to develop initiatives to reach service standards and drive continuous improvement in the guest experience Financial
• Help create and work within the HR budget
• Monitor staffing and labour standards to manage costs
• Mitigate financial risks associated with employee relations issues
• Identify and analyse local compensation and benefits practices to ensure financial competitiveness
Financial
• Help create and work within the HR budget
• Monitor staffing and labour standards to manage costs
• Mitigate financial risks associated with employee relations issues
• Identify and analyse local compensation and benefits practices to ensure financial competitiveness
Accountabilities
• This is the top HR role in a large, luxury, resort, or major flagship hotel with extensive facilities and services, a number of major outlets, and catering and convention facilities. Typically manages HR colleagues and admin team.
Yêu Cầu Công Việc
• Bachelor’s degree / higher education qualification/equivalent
• 4 years’ of related experience in HR
• Some supervisory experience is also preferred
• Professional HR designation preferred
• Ability to maintain confidentiality to the extent possible in all HR-related matters
• Must speak local language(s)
• Other languages preferred
Hình thức
Quyền Lợi
- Competitive salary and benefits package
- International training opportunities and career development
- Dynamic and international working environment
- Other benefits as per Hotel policies
Mức lương
Thỏa thuận
Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.
