Mô Tả Công Việc
Main Duties :
*** General:
• To understand and strictly adhere to the Rules & Regulations established in the Employees Handbook and the Hotel’s policy on Fire, Hygiene, Health and Safety.
• To report for duty punctually wearing smart attire according to hotel's dress codes and name badge at all times.
• To maintain a high standard of personal appearance and hygiene at all times.
• To maintain a good rapport and working relationship with staff in the department colleagues and all other departments.
• To attend and contribute to all staff meetings Departmental and Hotel trainings scheduled and other related activities.
• To fully support the Departmental Training Function in the Department assigned.
• To undertake any reasonable tasks and secondary duties as assigned by the General Manager.
• To respond to any changes in the Human Resources function as dictated by the hotel.
• To project at all times a positive and motivated attitude and exercise self control.
• To have a complete understanding of the Income Audit Section in the Operations Manual and Policies & Procedures.
• To handle guest and employee inquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests.
• To provide a courteous and professional service at all times.
*** Administration:
• To ensure that all Departmental Operations and Training Manuals are prepared and updated annually.
• To ensure that Hotel and Departmental Organization charts and Benefit Grid are up to date and supported by detailed policies that accurately reflect current compensation and benefit packages by Job Title for all employees.
• To assist General Manager in the compilation of all the departments’ written Policies & Procedures into the hotel’s own in-house policy manuals.
• To have a complete understanding of Local Labor Law, Statutory and Company Insurances, Hygiene and Safety Laws etc.
• To conduct weekly Human Resources Meeting.
• To ensure that all meetings are well planned, efficient and results oriented.
• To submit monthly reporting package on a timely basis to the General Manager and Corporate / Regional Human Resources Offices.
• To co-ordinate an effective and efficient Payroll / Management / Resource allocation through establishing a flexible work force throughout the Division, based on the principles of Multi Skilling and Multi Tasking.
• To establish a competitive salary scale according to the current industrial / market situation and for years to come, ensuring a balanced payroll throughout the organization.
• To continuously question the ideal mix of Full Time, Part Time, Contract and Outsourced employees in each Department and review possible actions with the Executive Committee.
• To establish and maintain an objective Appraisal system, whereby Promotions, annual Increments, Bonuses and Incentives are directly related to performance.
• Together with the General Manager, Director of Finance and Regional Human Resources Specialists, prepare for and conduct Labor negotiations and secure prior approval of Collective agreements.
• To prepare the Annual Human Resources Business Plan and establish SMART Objectives which identify areas of operation where productivity requires enhancement.
• To ensure that the Department’s Operational Budget is strictly adhered to and that all costs are strictly controlled.
*** Employee Handling:
• To recruit and select and Human Resources Employees and assist in the recruitment of all other Hotel employees, who are able to work within the decentralized management philosophy, following Financial, Operational and Administrative Philosophies outlined above and who understand and support Fusion’s Philosophy of Multi Skilling and Multi Tasking.
• To ensure that each Human Resources Supervisor plans and implements effective training programs for their staff.
• To ensure that each Head of Department maximizes productivity and morale with their respective departments and consistently maintain discipline following hotel Policies & Procedures and local legislation.
• To assist in the building of an efficient team of employees through Multi Skilling, Multi Tasking and flexible scheduling and by taking an active interest in their welfare, safety and development.
• To develop departmental trainers, assign training responsibilities and meet with Departmental Trainers monthly.
• To conduct yearly performance appraisal and give employees regular feedback on their job per
Yêu Cầu Công Việc
• Previous hotel or resort pre-opening experience required
• Five years of experience as a HR operation manager in the international Hotel/Resort or hospitality industry preferred.
• Bachelor degree and a higher education completed required.
• Ability to communicate fluently in the English and Vietnamese language of the workplace both verbally and nonverbally.
• Must be able to work self-directed, handle a fast-paced, busy, and work under pressure and meet deadlines with particular attention to detail.
• A high standard of interpersonal and communication skills, and a demonstrated capacity to effectively communicate with a broad range of people, esp. the senior leadership team.
• Good connection & relations with local authorities
Hình thức
Quyền Lợi
- Health insurance
- Company trip
- Pantry
Mức lương
Thỏa thuận
Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.