Mô Tả Công Việc
- The In Room Dining Manager is responsible for supervising & managing the day-to-day operations of the hotel’s in-room dining department.
- This role requires an individual who is highly organized & able to multitask effectively in a fast-paced environment.
- Ensure team adheres to service standards, hire & train staff, ensure that all customer needs are met promptly & efficiently, adhering to budget. The manager must also work closely with other departments within F&B as well as Rooms Division & Kitchen, to ensure that all aspects of the guest experience are seamless & enjoyable.
- Must be able to motivate & inspire the team to deliver exceptional service at all times. Additionally, the manager should have a strong understanding of food & beverage service, as well as the ability to manage property assets under their responsibility with a keen eye on costs.
- Overall, the In Room Dining Manager plays a crucial role in ensuring that guests have a positive & memorable experience during their stay on the property. Assist in the organizing, managing, administrating & all operational aspects of the In-Room Dining department. Maintain high-quality products & service levels.
- Expected to reduce employee turnover; enhance revenue, promote business & maintain payroll budgets.
- Meet budgeted productivity while keeping quality consistently high.
- This is a full - time position
- The working hours: 44 hours/week
Yêu Cầu Công Việc
- Bachelor’s Degree in Hotel Management/ Restaurant Management.
- 02 + years experience as a Room Service/ Outlet Manager or 03 + years experience as a Room Service/ Outlet Assistant Manager.
- Knowledge of food service operations along with a variety of styles of services is a must.
- Excellent interpersonal & customer service skills.
- Guest centricity & understanding the importance of guest's preferences.
- Have excellent communication skills, both verbal & written, English is a must, as well as strong leadership abilities. Computer skills are a must.
Hình thức
Quyền Lợi
- Competitive salary, wages & a comprehensive benefits package.
- Excellent training & Development opportunities.
- Complimentary Accommodation at other Four Seasons Hotels & Resorts.
- Complimentary laundry service for Employee Uniforms.
- Complimentary Employee Meals at Employee dining facility.
- Complimentary Employee bus shuttle service to & from Danang city.
Mức lương
Thỏa thuận
Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.