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Mô Tả Công Việc
- Have a good knowledge of food menu and the beverage list/ wine list.
- Organize station and seating fairly and efficiently and hand over carefully to colleague as being on break.
- Answer telephone as per standards.
- Take In Villa Dining order and pre-order following promptly procedure and standard. Ability to recommend and upsell food and beverage items according to guest’s preferences.
- Serve dining requests and deliver them accordingly within appropriate times as per standard.
- Ensure guest’s billing to be correct to room charges and complied with standard
- Clear and pick up In Villa Dining equipment as guest finish dining or guest requests after meal as standard.
- Adhere to the LQA standards of the company ensuring guest satisfaction
- Recommend and upsell daily special, ensure there is no waste.
- Handle flexibly and effectively unexpected situation during operation and keep supervisor being updated, contact superior if any problem which cannot handle by yourself.
- Follow the leadership of the captain or supervisor on shift.
- Support other outlets together from By The Beach/ Elephant Bar/ By The Market in case urgent and necessary.
- Ensure all mis-en-place are well-prepared if have special functions or events.
Yêu Cầu Công Việc
- Full high school education completion of his or her chosen academics.
- One year or more of experience in food and beverage service. Hospitality experience is essential.
- Knowledge of restaurant and bar procedures, set up and service.
- Any courses relating to further knowledge of restaurant service are a plus.
- Very good command over written and spoken English.
- Excellent communicator with the ability to multitask.
Hình thức
Quyền Lợi
- 100% salary during the probation period (2 months).
- Monthly allowance: VND 2,400,000.
- Competitive Service Charge.
- Seniority bonus after every 12 months of service.
- Attractive year-end and Lunar New Year bonuses.
- Social Insurance contribution based on 100% of salary.
- 24/7 personal accident insurance from the first working day.
- Annual home leave air ticket support.
- Relocation allowance.
- Staff accommodation provided.
- Uniforms and laundry service provided.
- Staff meals and transportation provided.
- Global training opportunities and career development with Six Senses & IHG.
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