Information Security & IT Helpdesk Manager/ Specialist

ABOUT US: Money Forward was established in 2012, we have grown significantly during the last 12 years and become the leading fintech and SaaS platform in Japan. We are serving 140,000 commercial clients and 14 million individual users in Japan.Money Forward Vietnam puts Forwardians at the core of every decision by creating an environment where they can seize opportunities to grow sufficiently, and by providing a workplace where they can contribute with joy, and endeavor. MFV is aiming to not only move your career forward, but also move your life forward.Location: 21st Floor, Etown Central Building, 11 Doan Van Bo Street, Ward 13, District 4, Ho Chi Minh City 11th Floor, ROX T ower, No. 54A Nguyen Chi Thanh, Lang Thuong Ward, Dong Da District, Hanoi City  OVERVIEW:We are looking for an Information Security & IT HelpDesk Manager to strengthen our security and IT operations. In this role, you will work proactively to improve our company's security and IT systems. You will create and carry out plans based on company situations, working closely with teams with a global organization. This position requires someone who can take initiative, set high standards, and bring the entire company on board to achieve objectives.KEY RESPONSIBILITIES:IT Governance: Lead risk assessment processes and implement mitigation strategies Develop and conduct security awareness training programs tailored to the local context Manage security incident response procedures Evaluate compliance with the group information security standards and implement improvements in the company operation. Understand and implement control requirements and regulations from the information security department and the legal department in the headquarters. Corporate Security: Oversee network, endpoint and device security  Collaborate with teams in Japan to optimize operational efficiency while maintaining security Aligning with the group direction to develop and implement security-conscious productivity solutions. IT Operations (IT Helpdesk) (only ~20% job tasks) Improve and maintain Corporate IT operations for a 100+ employee organization, such as device and account management processes. Hands-on management of devices, office facilities, software accounts, office network, IT help desk. Manage local Corporate IT team members.