INNSiDE by Meliã Halong Bay - Ass HR Manager (C&B)

A. MISSION OF THE POSITION

Responsible for the correct handling of all personnel matters in accordance with the set house rules, Sol Melia policies and procedures as well as the Labour Law of Vietnam. To take part the involvement in employee relations, activities, training program and personnel management in order to assist Human Resources Director to secure and maintain good work relations, good employee satisfaction and a good working environment in the hotel.

B. MAIN RESPONSIBILITIES

1. Training & Development

a. Arrange and take part in the Induction Program for new employees

b. Conduct any training on hotel regulations, staff grooming and introduce new legislation stipulations concerning with labour matters to employees.

c. Inform Management the development and trends in the local labour situation, social legislation and labour management relation.

d. Conduct “Knowing Your Product” and “Handbook” tests for Yearly Performance Appraisal of employees. To ensure that Performance Appraisal process (including probationary review) within the Hotel takes place fairly in an effective manner to the employees.

2. Compensation & Benefits

a. Monthly time attendant checking the employees’ working shifts for month-end payroll cut off. Following up and keeping track on the leave reports as such annual leaves, compensation days off, sick leaves and other leaves.

b. Monthly staff list, Reports, Final Settlement with Staff Clearance Form for resigned employee will be prepared by HRAM and to be verified by Human Resources Director before submitting to Finance Department.

c. Follow up and carry out all benefits for employee such as birthday/ wedding, etc…

d. Take care all tasks for Social, Health and Unemployment Insurance, tax…

3. Relations

a. To ensure that all personnel administration matters are in accordance with the hotel policies and procedures as well as Labour Law.

b. To see to it that all the hotel policies, rules and regulations are observed and enforced

c. To assist Director of Human Resources in the development of human resources policies, procedures guidance as required.

d. Analysing staff morale and working climate and to report back to Management.

e. Maintain good relationship with Labour Department, Immigration and other governmental authorities in order to obtain Work Permits for Expatriate Employees particularly and other papers required for employees generally.

f. In conjunction with Director of Human Resources, to provide effective and pro-active advice to line Heads of Department on all employees related issues, including disciplinary and grievance in line with policies and procedures.

g. Locker Key Control System to be controlled and updated.

h. In conjunction with Director of Human Resources to organize any staff activities such as Staff Outing, Staff Party, Staff Birthday Party, Melia Familia Journal issuance to ensure the welfare of and create the good working climate to employees.

i. Attend the departmental morning briefings and in charge of Human Resources Department in the absence of Human Resources Director.

j. Checking and carry out all task related to Trade Union

k. In charge of Visa, Work Permit and Residence Card for all expat.