IT Developer

SCOPE OF WORK

IT Developer is responsible for designing, developing, integrating, and maintaining software applications that support resort operations, including gaming platforms, guest services, and internal digital-transformation initiatives. This role works closely with business stakeholders, vendors, and IT infrastructure teams to deliver secure, scalable, and high-availability solutions.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

Application Development & Support

• Design, code, develop, test, and deploy web-based and enterprise applications.
• Customize and enhance existing systems, casino platforms, and reporting tools.
• Provide Level 2–3 application support, troubleshooting production issues and performing root-cause analysis.
• Maintain technical documentation, system architecture diagrams, and user guides.
• Working with business analysts, UI/UX designers, and stakeholders to define requirements.
• Maintenance: Providing ongoing support and enhancing existing systems to ensure reliability.
• Testing, and debugging applications to improve performance.

System Integration

• Build and maintain APIs and middleware for integration between hotel, gaming, finance, and guest-facing systems.
• Work with third-party vendors and system integrators during implementations and upgrades.
• Ensure data accuracy, security, and performance across interconnected platforms.

• Follow IT security standards, access-control policies, and data-protection requirements.
• Participate in vulnerability remediation and audit activities.
• Ensure compliance with gaming-industry and hospitality regulations.

• Participate in digital-transformation and automation projects.
• Gather business requirements and translate them into technical solutions.
• Support UAT, go-live activities, and post-implementation stabilization.
• Coordinate with Infrastructure, Cybersecurity, and Operations teams.

• Optimize system performance and code quality.
• Propose automation, workflow enhancements, and modernization initiatives.
• Stay updated on emerging technologies relevant to hospitality and enterprise IT.