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Mô Tả Công Việc
- Timely handling of incidents to ensure the system always operates continuously and efficiently.
- Responsible for overseeing the hotel's IT department.
- Check the daily operation of the hotel's IT infrastructure system: LAN system, Wifi - Internet network system, magnetic lock system, television, application server, internal switchboard.
- During the inspection of the system, if any problem is detected, it would be handled immediately so as not to affect the operation of the hotel.
- Provide guidance and support to operate professional software systems for employees of all departments in the hotel: PMS, POS, Accounting system, HR software, …
- Receive feedback on software problems from departmental staff and handle them quickly.
- Coordinate and support customers to handle information technology issues.
- Make reports or have instructions from superiors.
- Perform other tasks as assigned by manager.
Yêu Cầu Công Việc
- Bachelor Degree in Information Technology or related field is preferred
- At least 2 years of experience as IT Helpdesk/IT Support position,...
- Knowledge of all Microsoft applications/utilities..
- Must have a service-oriented attitude, customer focus, sense of urgency, and professional demeanor.
- Ability to understand network and system
- English: Basic - Communication
BENEFITS:
- Basic salary + Service charge 3-5M/month
- Working time: Monday to Friday (Off weekends)
- Meal allowance: 40k/day
- Active and creative environment
- Annual leave 12 days/year
- Health insurance: PVI
- Social insurance 100% salary
- Bonus: 13++; Birthday, Holidays, Wedding, etc.
Address: No. 2, Street C, Tan Phu Ward, District 7, New Urban South City
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