IT Infrastructure and Operations Manager

Oversee all technology operations (systems administration, network administration, desktop support) and evaluate them according to established goals.Maintain IT infrastructure including operating systems, Office365, email systems, security and development tools, applications, servers, desktops, laptops, software, hardware, Azure services, and Internet connectivity.Track and maintain hardware and software inventory.Research and evaluate emerging technologies related to Cloud services.Evaluate current and future technology capabilities and make recommendations to advance products.Recommend efficient and cost-effective infrastructure equipment, infrastructure as a service (IAAS), software, and software as a service (SAAS).Inspect and monitor the use of infrastructure equipment, cloud services, and software to ensure functionality and efficiency.Manage IT initiatives by business priority and be able to communicate statuses to management.Collaborate with security, database, development teams, and other professionals to provide superior service levels to the company.Functional Responsibilities:Analyze business requirements as a whole and all departments to determine technology needs.Analyze infrastructure and cloud services needed to support a suite of enterprise Software as-a-service productsAnalyze technologies, processes, and vendors continually to find areas for improvement.Ensure IT infrastructure and software services achieve SLAs.Maintain, monitor, and proactive care IT services to keep business continuity and disaster recovery.Communicate relentlessly with team, manager, leadership, and sponsors to ensure transparency.Effectively work on multiple concurrent projects and with multiple competing priorities.Conduct training for employees to use software/hardware, troubleshoot issues, and provide technical support when needed.