Mô Tả Công Việc
At Neyu, we are building an ecosystem and platforms that empower businesses and individuals to share their values through their products and services with billions of people worldwide. We believe that serving others is the key to unlocking happiness, health, and more meaningful lives. As a rapidly expanding MarTech company, we operate across Asia, including Thailand, Vietnam, Malaysia, the Philippines, and Indonesia, and are extending our reach into other countries in Asia and Latin America. Recognizing opportunities to unlock untapped potential, Neyu Corporation drives growth through innovation, leading digital platforms, and cutting-edge marketing technology approaches. We are dedicated to listening to your needs and delivering on your expectations. Our group is also a top-ranked direct sales company in Southeast Asia, boasting a global team of over 1400 people and a strong presence in Vietnam, Indonesia, Thailand, Malaysia, and the Philippines. Leveraging our e-commerce platform channels, we create and sell healthcare and pharmaceutical products, particularly within the Nutra niche. With a successful combination of fundamental marketing principles and advanced IT technologies, the opportunities are vast, and the limits are nonexistent. We seek talented and enthusiastic individuals to join our dynamic and fast-growing team. If you want to participate in international projects, absorb unique skills, and grow by learning from our top leaders, then you have come to the right place. RESPONSIBILITIES: Managing the day to day operational and projects tasks within the IT Infrastructure team.
Managing the IT Infrastructure staff by recruiting and training employees, communicating job expectations and monitoring performance.
Overseeing the annual IT budget and ensuring cost effectiveness.
Monitoring daily operations, including server hardware, software and operating systems.
Coordinating technology installations, upgrades and maintenance.
Selecting and purchasing new and replacement hardware and software, when necessary.
Testing, troubleshooting and modifying information systems so they operate effectively.
Generating performance reports for operating systems and the Service Desk function.
Ensuring all IT activities are performed within the parameters of applicable laws, codes and regulations.
Evaluating technology risks in order to develop a network disaster recovery plan and backup procedures.
Keeping up to date with advances in technology and industry best practice.
Demonstrating a deep technical and strategic understanding of the IT Services and Operations delivered by Sterling.
Solving complex and diverse problems by continually re-evaluating new and/or conflicting factors.
Managing internal and external communications and being the primary contact of escalation for business issues.
Assisting with the management of relationships with external organizations and suppliers.
Embodying our company values, which are: be reliable, be caring, be transparent and be willing
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Yêu Cầu Công Việc
University graduate in Telecommunications, IT or related majors
Previous experience of leading an operations management team within an IT capacity.
Proven knowledge and experience of delivering technical support services.
Strive to deliver results and exceed customer expectations.
Experience with implementing and maintaining effective data protection services, including security, backups and disaster recovery.
Experience with hybrid environments including on-premises and cloud services.
Good attention to detail, improving process efficiency without sacrificing quality.
Effective people management skills.
Ability to collaboratively solve complex problems.
Ability to work under pressure and managing conflicting priorities.
Facilitation and project management skills.
Able to work independently or team work, research new technologies
Strong communication skills and ability to build and maintain productive relationships with customers, subordinates, peers and senior management
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Quyền Lợi
A multinational dynamic working environment that offers various development opportunities where work transcends all traditional boundaries.
Opportunities to work with a vast global talent pool, bringing together diverse, specialized teams that collaborate seamlessly
A delegation culture where you are empowered to take full ownership and responsibilities in projects, tasks, and innovations.
Salary: Competitive remuneration package and fully paid in probation period
Pay-for-performance policy: Attractive year-end bonus and salary review twice per year based on employee’s performance
Premium health care package
A work-life harmony working schedule from 9 AM – 6 PM from Monday to Friday
Team building and other various cash and non-cash benefits (holidays bonus, birthday…)