IT Member

Network System: 

- Plan, organize, control, and evaluate IT and electronic data operations.
- Install, configure and support enterprise applications
- Set up and perform routine system maintenance including backups, disaster recovery, system upgrade, patches and performance monitoring.
- Work with ICT Team in RHQ to install, monitor and resolve issues relating to the global applications, systems, ICT projects
- Manage security systems, network infrastructures: IT Policy, firewall, remote access system, internet access (LAN, WAN, Internet...), monitor network bandwidth and all network devices performance
- Manage and ensure effectiveness of servers including email, printers, backup servers and their associated operating systems and software. Responsible for all center connections
- Managing and troubleshooting MS365 system (Teams, SharePoint, Exchange, OneDrive, Azure.)
- Planning, setting up new center, relocated center 

Maintenance: 
- Maintain server hardware, office devices
- Troubleshooting telephone system (analog), well understanding about Voice IP to be plus

- Manage the server room, all IT asset (network devices, HDD backup, computers…other IT devices)

Software & application: 

- Knowledge and experience of Database Software (Oracle, Microsoft SQL)
- Implementation & troubleshooting the issue from Kumon software

Paperwork:
- Manage & set yearly IT budget

- Follow the payment processing when have the requirement