IT Officer

• Supervise and maintain the stability of the whole IT system in Fusion Corp.• To be on duty at the phone and record all requests from guests/staff/ hotels & resorts to support with hardware, software tasksas well as other peripheral devices.• To install/ maintain and configure all computer system and peripheral devices in accordance withrequirements of Management Company.• To diagnose and repair software and hardware computer incidents.• To supervise and maintain virus system – make plans to prevent viruses, update the patches for computersinthe Fusion Corp.• To supervise and maintain the stability of the whole Internet and System in Fusion Corp. To ensure thesystem works 24/7, including the following items: o Manage all servers in Fusion Corp, maintain their stability. Make daily/monthly follow-up schedule andmake annual plan of maintenance. o Manage all firewall, router, switch, update new firmware version. o To supervise all communication lines, report to Group IT Director whenever an incident happens. o To supervise and maintain the stability of the backup and recovery systems in the hotel. o To make a list of data that needs to be backed-up. To ensure the data is safely backed-up. o To plan to restore files after the backup test in order to ensure the integrity. o To make a plan to restore data after catastrophe and backup plan. o To supervise and maintain the stability of the fixed IT asset management system/ IT inventories. o To supervise and maintain the stability of the system connecting to banking system, other software foraccounting.• Support Group IT Director in compiling technical documentation, process, procedures, directingand disseminating to staff.