IT Operations Professional (System Admin)

Job Summary

• To assist IT Operations Manager in managing the Company’s IT infrastructures and its operations to ensure the entire company’s IT environment and business applications can always function properly and securely.
• Deliver a high quality of services to enhance the function of infrastructures, operations and meet internal customer expectations.

Key Roles & Responsibilities

• Enhance daily IT operations.
• Lead and coordinate the troubleshooting process.
• Find opportunities to further optimize the IT infrastructure and operations.
• Execute the strategic and midterm plans of IT.
• Enhance Back up for System Administrators in critical technology areas.
• Review and verification of technical documents created by the BA team.
• Prepare documentation and reports including but not limited to manuals, test guides, project plans and work breakdowns.
• Work in partnership with internal and/or external stakeholders to design, manage, test and seek agreement on development systems solutions to meet the needs of the business.
• Coordinate with other teams to accomplish business requirements.
• Develop and suggest recommendations for supporting implementation and continuous improvement to the team and department.
• Another task will be assigned.