IT Supervisor

1.1 To providing IT infrastructure support in a complex multi-site including but not limited to Window servers and storage, network swiches, routers, firewalls, electrical low voltage, cable TV, BGM, CCTV and wide area networks.

1.2 To lead operational IT services, covering applications, infrastructure and service to ensure effective and efficient provision.

1.3 To oversea software and application development; to perform installation and ungrades.

1.4 To plan and implement network security

1.5 To maintain and develop IT policies, processes and procedures.

1.6 To ensure that the Hotel’s IT system (both hardware and software) is fully accounted for, properly maintained and in good working condition;

1.7 To ensure that all softwares are kept in the safe vault;

1.8 To report the system status and the existing or new problems to the Management;

1.9 To do the routine system set-ups as may be required by software and/or programs;

1.10 To attend to IT problems, both of hardware and software problems;

1.11 To ensure that required back ups are done regularly.