IT Support Intern

KEY DUTIES & RESPONSIBILITIES:

The IT Support Officer is the first point of contacts to enhance IT Support service delivery, and assure that high-quality IT services are brought to every clubs and offices

Managing User support activities:

• Installing and configuring computer hardware, operating systems and applications
• Troubleshooting system and network problems and diagnosing and solving hardware/software faults.
• Supervise subordinate if any to monitor and maintain the computer system
• Supports in resolving Hardware issues.
• Prepare equipment for new comers

Professional Development:

• Testing and evaluating new technology
• Advises on PC improvements, such as hardware procurements
• Join projects to improve IT tools and automation

IT Infrastructure and Operation:

• Network configuration and troubleshooting
• Chance to work with Fortinet, HPE, Aruba, Dell
• Chance to work and learn about the Network monitoring system with Zabbix, Grafana
• VoiP system
• Handle club IT maintenance tasks