IT System & Network Technician

The IT System & Network Technician is responsible for maintaining and optimizing the company's IT infrastructure, including servers, networks, and telecommunications systems. This role involves troubleshooting and resolving technical issues, performing system upgrades, and ensuring the security and efficiency of IT systems. The ideal candidate will have strong technical expertise, excellent problem-solving skills, and a solid understanding of network and system administration within a business environment.

Duties may include but are not limited to:

• Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations.
• Perform data backups and disaster recovery operations.
• Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
• Monitor network performance to determine if adjustments need to be made, and to determine where changes will need to be made in the future.
• Configure, monitor, and maintain email applications and virus protection software.
• Plan, coordinate, and implement network security measures to protect data, software, and hardware.
• Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use.
• Design, configure, and test computer hardware, networking software, and operating system software.
• Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.
• Confer with network users about how to solve existing system problems.
• Research new technology, and implement it or recommend its implementation.
• Analyze equipment performance records to determine the need for repair or replacement.
• Maintain logs related to network functions, as well as maintenance and repair records.
• Maintain an inventory of parts for emergency repairs.
• Provide user support for all printer, photocopier, and AV equipment.