Mô Tả Công Việc
PRIMARY PURPOSE: Support the management of the supplier mailbox, communications and the reconciliation of supplier statements with client records, ensuring accurate and timely resolution of queries and discrepancies.KEY ACCOUNTABILITIES:• Act as the first point of contact for supplier inquiries via email.• Monitor and manage the supplier query mailbox, ensuring timely responses within agreed SLAs. • Reconcile supplier statements against client ERP records, investigating mismatches such as missing invoices, duplicate payments, or unapplied credits. • Liaise with internal teams and suppliers to resolve disputes or complex issues. • Maintain accurate documentation and ensure compliance with client and company procedures. • Prepare regular reports, dashboards (Power BI), and reconciliation KPIs for management and client steering committees. • Highlight risks, recurring issues and opportunities for process improvement.
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Yêu Cầu Công Việc
• Bachelor’s degree in Business Administration, Finance, Accounting, or related field. • 0-2 years of experience in accounts reconciliation, supplier support, or finance operations (graduates welcome). • Excellent written and verbal communication skills in English.• Proficiency in Microsoft Excel and email management tools.• Familiarity with ERP systems (Oracle preferred). • Strong attention to detail, problem-solving ability, and eagerness to learn. • Team player with a customer-focused mindset and ability to work independently. • English CV requiredBENEFITS:• Learning opportunities (ERP, Power BI, client interaction). • Clear career development path.• Collaborative environment• Annual 13th and 14th month salary bonuses• 14+ full-paid annual leave• A day off for Christmas Day (25th December)• A day off for Boxing Day (26th December)• Training Courses on Coursera• Personal Health Insurance Card• Annual Health Check• Company trip/ Team Building/ Sport Day/ Year End Party• Parking fee• Mid-Autumn gift/ Tet gift/ Happy hour/...
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Hình thức
Full-time
Mức lương
Thỏa thuận
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