JW Experience Ambassador (Manager Level) | Đại Sứ Dịch Vụ JW (Cấp bậc Quản Lý)

JOB SUMMARY

-Promotes positive guest experiences by facilitating the activities in the Hotel during weekday and weekend, to be aligned with Resort in the City Strategy.

-Works in conjunction with leadership and operation teams in the development and implementation of the strategic plan for the enhancement of all entertainment venues and special events.

-Supports leadership in concept development and coordination of creative team.

-Works closely with Loyalty Manager and Quality Manager to drive ITR and great experience of Hotel’s Guests, especially the NQ Guests or Guests booking under package

-Manages the day-to-day technical operation and quality assurance of all entertainment venues and events designed for in-house Guests.

-Coordinates sales efforts with all departments to maximize revenue opportunities through encouraging Outlets bookings or Wellbeing on 8 bookings by recommend Hotel’s services.