Key Account Manager (Logistics)

- Ensure effective communications with both external clients and internal teams.- Establish a forum to communicate market & competitor trends to the Team.- Support the implementation of new/renewed business in accordance with MPL’s Implementation process.- Understand Logistics pricing and cost components. The capability of doing the costing or managing for the whole life of the project.- Contact & negotiate with suppliers for competitive prices and better terms & conditions for the contract/ tender.- Analysis of problems/troubleshooting with customers.- Ensure quality preparation of SOP and other documents to be executed by the Key Account Management Team and take care of a smooth handover process to existing interfaces (Operations, Finance).- Regularly review processes and if necessary improvements and cost savings.- Develop and maintain excellent relationships with key customers and potential customers.- Understand the operations of the accounts in charge.- Perform other duties as assigned by management