Kitchen Secretary/ Thư ký Bếp

Essential Duties and Responsibilities – (Key Activities of the role)

Administrative and coordination

• Update and maintain Executive Chef’s calendar, remind him/her regarding meetings and appointments scheduled

• Answer calls according to hotel standards

• Ensure that all correspondences, faxes, messages, emails are responded in a timely manner/disseminated accordingly

• Provide secretarial support such as drafting correspondences including those of confidential nature and minutes-taking for departmental meetings

• Prepare and distribute letters, reports and memos in an efficient manner

• Manage daily Banquet Event Orders and distribute to all relevant departments

• Handle and maintain all administration relating to new and existing culinary colleagues movement in the department, including casual labour

• Report and collate the accident reports and Workplace Safety checklist according to the Health & Safety policy

• Plan and administer the department duty roster and maintain the department medical leave records for submission to Talent & Culture Department

• Ensure proper requisition and control of office & kitchen supplies; follow up on delivery of materials

• Assist culinary colleagues in expense claims and reimbursement

Other Responsibilities

• Maintain complete knowledge of all F&B services, contents & preparation methods, outlets and hotel services/features

• Be well versed in hotel fire & life safety/emergency procedures

• Attend all briefings, meetings and trainings as assigned by management

• Maintain a high standard of personal appearance and hygiene at all times

• Perform other reasonable duties assigned by the assigned by the Management

• Performs duties in a timely and efficient manner in accordance with the Hotel policies and procedure.

• Maintains professional business confidentiality.

• Sees to proper handling, usage and maintenance of office equipment and supplies; maintains cleanliness of the F&B Office.

• Types memorandums, letters, faxes, reports and other correspondence including those of confidential nature for Superior and his assistants.

• Maintains proper records all memos and letters; Organizes and files documents in a systematic manner i.e. according to departments.

• Takes and transcribes minutes of departmental meetings.

• Answers and places telephone calls for superiors; arranges appointments for superior and reminds him of it.

• Opens reads and sorts incoming mail for the department; dispatches and records outgoing mail.

• Maintains adequate stock of office supplies; controls all stationary supplies for the department