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Mô Tả Công Việc
- Deliver exceptional, personalized service to our Korean guests and ensure a seamless luxury stay experience. This role serves as the primary liaison for Korean-speaking guests, handling VIP arrivals, special requests, feedback, and service recovery while upholding 5-star hospitality standards.
- Anticipate guest needs, coordinate closely with all hotel departments, and foster strong relationships to enhance satisfaction, loyalty, and positive reviews. The position also supports cultural alignment, communication, and tailored services for the Korean market.
- Lead Korean speaking team across all operational departments, provide trainings and coaching for them to maintain highest services standards among the operations
Yêu Cầu Công Việc
- At least 2 years of experiences in similar positions in 5-star hotels
Hình thức
Quyền Lợi
- Good company benefits apply
Mức lương
Thỏa thuận
Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.
