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Mô Tả Công Việc
• Maintain strong, lasting relationships with existing Korean VIP clients.• Actively grow and expand the Korea clientele base through excellent service and relationship-building.• Implementing the improvements to customer service.• Deliver prompt and professional solution for customer inquiries.• Working to meet immediate goal of customer interaction.• Managing frequent customer feed or questions.• Monitoring customer satisfaction level.• Things to support related to Korean to achieve job goal.• Completed assignment reports to send for direct upper manager/team manager.
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Yêu Cầu Công Việc
• Female, under 35 years old• Fluent in Korean (both spoken and written) is a must (TOPIK Level 5–6); able to communicate smoothly with Korean guests• Preference given to candidates with near-native Korean communication skills• A university degree is strongly preferred, ideally in a relevant field such as Marketing, Advertising, Communications, Business, Entrepreneurship, or similar• Willing to work rotating and night shifts• Minimum of 2 years’ experience in hospitality, luxury retail, or related service industries• Excellent interpersonal and communication skills• Familiar with customer service standards and processes• Able to work well under pressure and meet deadlines• Strong problem-solving skills based on a deep understanding of the industry, operations, and procedures• Understands corporate culture and applies it effectively to build long-term relationships with players
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Hình thức
Full-time
Mức lương
Thỏa thuận
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