Laundry Attendant - Nhân viên Giặt là

• Knowledge and correct handling of the different types of Fabric material.

• Ensure proper use of equipment and chemicals.

• Report any faults of equipment to the Laundry Shift leader or Laundry manager immediately.

• Handle colleagues items with utmost care, to avoid damages, shrinkage, lost buttons, Etc.

• Answer colleagues calls and handle colleagues requests in a friendly, efficient manner.

• Collect colleagues laundry when they finished shift and move to laundry areas for washing. Inspect all items and note any damages, discolor etc. before and after cleaning. Report to the Shift leader if you don’t know the material of the clothes.

• Understading all the symbols on the fabric.

• Check cleanliness of all machine before and after washing, turn off machine after use.

• Deliver high quality service to colleagues.

• Ensure colleagues needs and reasonable requests are met.

• Seek opportunities to continually improve service.

• Take appropriate action to resolve colleagues complaints.

• Adhere to the hotel’s security and emergency policies and procedures.

• Adhere to hotel cleaning and maintenance programs.

• Ensure a high level of cleaning is maintained in your work area.

• Carry out other tasks as directed by your supervisors.