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Mô Tả Công Việc
- Supervise and coordinate all laundry operations during the night shift (linen, guest laundry, and uniforms).
- Ensure timely and high-quality processing of all laundry items, especially urgent guest requests.
- Assign tasks and monitor team performance to maintain efficiency and service standards.
- Inspect linen and garments for quality, cleanliness, and proper handling.
- Maintain safety, cleanliness, and proper use of laundry equipment and chemicals.
- Monitor inventory levels, report shortages, and handle minor equipment issues.
- Manage uniform distribution and ensure proper tracking and control.
- Prepare daily reports, logs, and shift handover to the next team.
- Handle guest or staff concerns professionally during the shift.
- Train and guide team members to improve performance and compliance.
- Perform other duties as assigned by management.
Yêu Cầu Công Việc
- Diploma or relevant certification in Hospitality or related field.
- Minimum 1–2 years of experience in laundry operations, preferably in a hotel/resort environment.
- Previous supervisory experience is an advantage.
- Good knowledge of laundry processes, chemicals, and fabric care.
- Strong leadership, communication, and problem-solving skills.
- Ability to work independently and handle night shift operations.
- Attention to detail and ability to maintain high service standards.
- Basic English communication skills.
- Physically fit and able to work in a fast-paced environment.
Hình thức
Quyền Lợi
- 100% salary during the probation period (2 months).
- Monthly allowance: VND 2,400,000.
- Competitive Service Charge.
- Seniority bonus after every 12 months of service.
- Attractive year-end and Lunar New Year bonuses.
- Social Insurance contribution based on 100% of salary.
- 24/7 personal accident insurance from the first working day.
- Annual home leave air ticket support.
- Relocation allowance.
- Staff accommodation provided.
- Uniforms and laundry service provided.
- Staff meals and transportation provided.
- Global training opportunities and career development with Six Senses & IHG.
Mức lương
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