Lead Site Reliability Engineer (Linux)

Core Responsibilities 

• Own monitoring of the system and create alerting on failures and be responsible for those failures when they happen. 
• Provide a clear set of guidelines for implementation which result in reliable systems and high change velocity. 
• Work to eliminate toil and other types of repetitive manual work which provide very little value, and achieve the applications agreed to service levels.
• Acknowledge that failures happen and establish an incident management process which make efficient use of the team's time.
• Work with agile development methodologies, adhering to best practices and pursuing continued learning opportunities including the latest changes in technology and new SRE practices.
• Conduct postmortems to identify to the root cause of the issue and put procedures or software tools in place to prevent it recurring.
• Take care of administration tasks but automate them whenever possible. 

Functional Responsibilities 

• Lead team of experienced Site Reliability Engineers – Linux, in both Vietnam and US 
• Design, deploy/install, configure, automate, and maintain systems infrastructure and applications. 
• Support a 24×7 critical application that serves millions of customers daily. 
• Be the go-to reference for UNIX-like OS, Docker, Kubernetes & handling escalation internal/external and on-call.
• Maintain systems and troubleshoot system issues by working closely with the dev and dev ops team to manage monitoring of the system and alerting on failures.
• Identify bottlenecks in various Linux applications and implement performance improvements. 
• Prioritize, assign, and execute tasks throughout the software development life cycle.
• Develop, configure, and deploy tools for cloud-based systems and services.
• Containerize new and legacy applications to help limit downtime and increase scalability and reliability.
• Support development and operations teams as requested and enhance, modify, or debug developer code as needed.