Local Transport Assistant Manager

Position Summary• This position will manage all trucking activities for the assigned area.• This position will be responsible for supplier verification, evaluation, dealing/negotiating for services and quotation, suggesting method of trucking/supplier management to minimize trucking cost.• This position is also in charge of KPI for trucking assigned area.• This position will conduct training and mentoring for staff.Duties and Responsibilities► Daily truck managementManage daily truck arrangement from staff following the SOP, ISO standards to ensure:• Arrange a suitable truck type for pickup and delivery.• Follow up pickup and delivery schedule to ensure timely and accurate plan.• Provide trucking cost, AT COST charge to UFS staff timely and correctly.► Cost managementMonitor all the costs sent by suppliers to ensure the correct monthly payment.• Check, verify all costs, billing statements from suppliers to make sure the accuracy of trucking charge, trucking type, and other arising fee.• Deal with trucking suppliers for services and quotation.• Negotiate with suppliers for reduction in trucking cost.• Negotiate for special cost of trucking for dedicated customers.• Prepare payment requests for trucking and container transportation.• Monitor all the payment statements from suppliers before submitting them to the Superiors.• Suggest managing methods to reduce trucking costs.► CustomersEnsure the highest level of customer service is always offered to both internal and external customers.• Respond promptly to internal/external customer’s queries.• Assist in broadening the customer base and ensuring the correction and punctuality of trucking cost.• Follow up all communication with the customer which is requested by the Division Manager to ensure that the customer is kept aware of all necessary information regarding their shipment.► Staff Management• Conduct regular internal trainings for staff (update new applicable rules/laws, cost, operation changes….)• Oversee KPI for trucking assigned area.► Email• Monitor emails, reply to messages, and act on information relayed where necessary within 24 hours of the initial inquiry being received.• Others as assigned.