Logistics Operation Manager

Main responsibilities1. Responsible for the operation of B2B and B2C distribution business in Ho Chi Minh region, including air, sea, land and international express services, including booking, tracking and proper delivery monitoring; 2. Handle various anomalies in daily operations, communicate with service providers or customers in a timely manner, effectively solve problems, and ensure customer experience; 3. Manage the operational quality of service providers, ensure the achievement of operational KPIs, and continuously optimize operational processes and operating costs; 4, ITMS and other business system operation data maintenance, including order creation, maintenance of vehicle information, maintenance of delivery and delivery time.