Logistics Supervisor (KAM)

Mô tả Công việc• Customer Relationship Maintenance & Development: Build up a relationship with the counterpart at the customer’s premises, and the Sales Support will perform the tasks of a full-fledged Key Account Coordinator• Maintain and develop a close and effective relationship with customers (Warehousing/Transportation);• Control the items of projects related to warehouse/transportation/distribution• Keep track of the effective lifespan of key account contracts to support superior for the discussion with customers for the extension or liquidation;• Support in briefing the scope of service requirements with operations and related departments for costing/demand planning;• Support on response documentation, management’s solution design, costing, and pricing to acquire new business;• Participate in the presentation session about the quotation and proposal with customers;• Operations & Planner: Take part in monthly Operations Performance Review meeting between customer and Operations• Keep track of the issue log and follow up with both sides to ensure actions are taken promptly• Flexibly co-operate with related departments to supply support services to customers such as warehousing, shipping, delivery, custom clearance, trucking, returning cargo, and other value-added services);• Follow up with all the complaints, and queries of customers effectively to secure all key accounts;• Support the accounting department in debt collection of customers in charge;Please take note of this before applying.Working at two locations: Ho Chi Minh City and Binh Duong. Having transportation provided from Ho Chi Minh City to Binh Duong.