Management Trainee Program 2023

LET'S APPLY - The Management Trainee (MT) program and build up your career with Indotrans Logistics (ITL).
We are one of the leading logistics private company in Vietnam. We warmly welcome all potential leader seeds who are seeking opportunities about learning and developing. At ITL, MT will have a chance to experience in different departments such as warehouse, customer service, sales...
During the time of being an MT, you will be oriented and mentored with a specific career development roadmap to becoming a new leader generation.

Sea Freight Customer Service Executive

• Training and learning all process when handling shipment of sea freight and other related services
• Support procedures, receive and respond to customers.
• Collaborate with Sea team to come up with strategies to develop products and services
• Maintaining customer relations and works closely with internal teams to meet customer’s KPI
• Contact and negotiate with suppliers and vendor companies
• Follow up SOP/IOP/KPI….
• Resolve customer problems and complaints
• Organize files and documents, submit documents and transfer to relevant departments
• Perform other duties as assigned

Air Freight Customer Service Executive

• Training and learning all process when handling shipment of air freight and other related services
• Support procedures, receive and respond to customers.
• Collaborate with Air team to come up with strategies to develop products and services
• Maintaining customer relations and works closely with internal teams to meet customer’s KPI
• Contact and negotiate with suppliers and vendor companies
• Follow up SOP/IOP/KPI….
• Resolve customer problems and complaints
• Organize files and documents, submit documents and transfer to relevant departments
• Perform other duties as assigned