Manager, Site Reliability Engineering

Take ownership of IT function of the company and manage all IT related activities for all offices and Data Centre and lead/manage team members across different locations. Work closely with other departments, oversee the implement IT Systems to support business requirements and operational needs, which also involves daily IT administrative and support activities as well as basic network configuration and maintenance. Take the ownership for ensuring operational readiness by monitoring status of critical infrastructure and services, and maintaining and implementing operational plans/procedures such as disaster recovery plans, backup plans, etc Provide technical expertise and contribute where applicable to establishing the direction for the IT architecture, standards, design and implementation approaches for the internal and external systems Evaluate and implement plans and design proposals for high impact IT solutions Assist the internal cross-functional teams to troubleshoot Linux/VMware/Windows server issues, and provide innovative solutions to improve efficiency and productivity Designing and implementing new network solutions and improving the efficiency of current networks Manage scheduled backup, offsite storage and restore request Manage Virtual Machine (VM) host including provisioning, cloning and creation of new VM Handle the user management in V-Key. Oversee the process that provide new staff with PC/account setup and orientation as part of employee on-boarding. Provide cover for its daily operation when needed. Manage IT vendors, manage IT assets procurement, installation and life-cycle maintenance of IT hardware and software Review specifications and designs to ensure compliance with security and IT policies Drive knowledge sharing initiatives to promote technical proficiency across all teams