Mô Tả Công Việc
- Manage the operation of the bars department.
- Control and ensure the procedure of preventive maintenance, deep cleaning, machines within the bar department.
- Provide everything related to the status of their menus, liquor menus, promotions from their department.
- Ensure compliance with hygiene and safety regulations, departmental.
- Deal with customer incidents, communicating the actions taken to the person in charge. Escalate the incident to the person in charge if a solution cannot be found.
- To know and participate in the achievement of the objectives of the Voice of the Customer and to ensure that these objectives are met, participating in the improvement plans established in their area.
- Be knowledgeable of the hotel's services and facilities as well as the entertainment programme, experiences and events, ensuring that the team has all the information to be able to promote them to guests.
- Be knowledgeable of the Brand philosophy, implementing the standards, operational and identity manuals that apply to their department.
- Ensure the customer's experience and personalize their stay, anticipating their needs and exceeding their expectations.
- Be knowledgeable of the individual protection equipment of the department and to support in its correct implementation and use by means of the corresponding training actions.
- Assume the responsibilities assigned in the Occupational Health and Safety Management System Manual.
Yêu Cầu Công Việc
- Occupational Diploma
- Good English
- Knowledge of beverage, hygienic food handling.
- Knowledge of different types of set ups and services
- Excellent customer service and communication skills.
- Management of work teams.
Hình thức
Quyền Lợi
- Attractive salary and benefits package.
- Insurance: In addition to health insurance, social insurance, unemployment insurance according to the Labor Law, employees are entitled to participate in the health insurance package under the Group regime.
- 13th month salary, and holidays.
- Annual Team Building
Mức lương
Thỏa thuận
Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.