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Mô Tả Công Việc
Membership Administration
• Manage member records and ensure all data in the CRM is accurate and up to date.
• Support the onboarding process, including welcome emails, packs, and tours.
• Handle day-to-day member queries efficiently and courteously.
Engagement & Retention
• Assist in the coordination of member engagement initiatives and events.
• Track member activity and flag disengagement or feedback trends.
• Support VIP members with personalised service where required.
Collaboration
• Work closely with the Member & Events Manager to support club programming.
• Liaise with marketing, events, and guest relations teams to ensure continuity of service.
• Help prepare membership reports and analytics as required.
Yêu Cầu Công Việc
• 1–3 years’ experience in membership administration, hospitality, or events.
• Excellent organisational and communication skills.
• Experience using CRM systems or databases.
• High attention to detail and discretion when handling member data.
• Professional, polished, and member focused.
• Team player with a collaborative mindset.
Hình thức
Quyền Lợi
Salary: Up to 20,000,000 VND
- Insurance: Full coverage of Social Insurance (SI), Health Insurance (HI), and Unemployment Insurance (UI)
- 11 public holidays off as regulated
- 12 days of annual leave per year
- Employees will be provided with necessary equipment, including a laptop and work-related tools
- Employees are entitled to periodic health check-ups organized by the company
- Entitled to all company benefits and welfare policiesc
Mức lương
Thỏa thuận
Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.
