Minibar Attendant (1)

1. Responsible for daily requisition from General store per guest consumption of Mini Bar items.

2. Controls of empty bottles by collection from floor, count against the number of sale, return to bottle store.

3 Checks to refill Mini Bar items in all guest rooms daily.

4. Fills in full par of stock in vacant room.

5. Completes guest consumption report per shift.

6. Ensure that all Mini Bar items are fresh (not expire).

7. Reports to Supervisor of spoiled items for proper procedure of written document.

8. Completes monthly inventory as requirement.

9. Keeps trolleys in good condition and clean as well as the store area.

10. Reports damages and malfunctions to floor supervisor.

11. Stores equipment in appropriate storage areas.

12. Reports unusual behaviors / activities to supervisor.

13. Maintains a thorough knowledge of the hotel, public areas, restrooms and surrounds layout order to assist guests.

14. Reports and submits lost and found articles to superior immediately.

15. Complies with hotel's health, safety and hygiene policy and adhere conduct, personal grooming and hygiene standards.

16. Attends meetings and training sessions as required.

17. Maintains Hotel information to be able to provide information to guests.

18. Assists guests and escort them to locations within the hotel at their requests.

19. Completes tasks as directed by Management.

20. Operates equipment safety and sensibly.

21. Maintains stock levels.

22. Recycles where possible.

23. Works in line with business requirements

24. Anticipates guest needs, handle guest enquires, and solve problems.

25. Report guest complaints to supervisor immediately.

26. Creates and maintains floral arrangements.

27. Create a positive hotel image in every interaction with internal and external customers.

28. Actively participates in organized meetings.

29. Perform other task assigned based on the hotel needs or requirements.

30. Is multi-skilled as a Room Attendant as well as other areas of Housekeeping.

31. Maintains good relations with Housekeeping staff and other interfacing departments.

32. Ensures you have complete knowledge of room types, layouts and facilities.

33. Demonstrates hotel rules and regulations.

34. Demonstrates Marriott's core values under all circumstances.

35. Ensures compliance with legislated health and safety requirements within the workplace.

36. Complies with all Corporate and Hotel Standards and Procedures. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

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