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Mô Tả Công Việc
Stocking Minibars:
- Ensure minibars in all villas are fully stocked with drinks, snacks, and other items.
- Refill minibar items as needed, keeping everything fresh and in good condition.
Guest Service:
- Respond to guest requests for minibar items and deliver them to villas promptly.
- Assist guests with questions about minibar options.
Oasis Bar Coordination:
- Work with the Oasis bar to make sure minibar stock is available and up-to-date.
- Help restock drinks from the bar to the villas when needed.
Cleaning & Maintenance:
- Keep minibars clean and make sure all equipment is in good working order.
- Ensure that minibar units are operating properly and are kept tidy.
Inventory Management:
- Track minibar supplies and report when more items are needed.
- Maintain accurate records of minibar usage and charges.
Safety & Compliance:
- Follow safety standards for handling food and drinks.
- Ensure alcohol is only served to guests of legal drinking age.
Yêu Cầu Công Việc
- Strong – sometimes you’ll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling
- Literate – you’ll need a good grasp of reading, writing and basic math
- Flexible – night, weekend and holiday shifts are all part of the job
- Compliant – as well as meeting local laws on food handling and serving alcohol, you’ll be above the minimum age required and fluent in the local language
- Articulate – a great communicator, you’ll be warm, welcoming and easy to talk to
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Quyền Lợi
We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all IHG hotels.
Each IHG hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.
True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests
True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay
True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs
True Responsiveness: providing guests with what they need and doing so in a timely and caring manner.
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Thỏa thuận
Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.
