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Mô Tả Công Việc
- Answer questions from customers by chatting, emailing and/or talking on the phone.
- Work with clients who have complaints, orders, or require information about services purchased from the company while maintain a positive attitude and calmly respond.
- Cooperate with other staff to solve problems.
- Follow communication procedures, guidelines, and policies.
- Listen and resolve customers’ concerns, issues and questions to your best ability.
- Prepare customer reports by gathering data collected during customer interactions.
- Refer issues and questions to managers if necessary.
WORKING TIME:
- Night shift: 08:00 PM to 05:00 AM.
- Five working days a week.
- TWO random day off/week.
Yêu Cầu Công Việc
REQUIREMENTS:
- Communicate in English confidently and fluently.
- No experience needed. We will train you.
- Proactive, helpful, and willing to learn.
- Able to work NIGHT SHIFTS (8 PM-5 AM) and WEEKENDS. Maximum 3 night shifts/week.
- Must work in the office. Don’t worry, we have everything you need here, computers, snacks, drinks, and a security system.
Hình thức
Quyền Lợi
BENEFITS:
- 12 days off a year.
- Salary review once a year.
- Birthday party monthly.
- Gifts on international/national holidays. (Women's day, Valentines,..)
- Annual Health Check.
- Social Security.
Mức lương
Thỏa thuận
Báo cáo tin tuyển dụng: Nếu bạn thấy rằng tin tuyển dụng này không đúng hoặc có dấu hiệu lừa đảo,
hãy phản ánh với chúng tôi.
Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.
Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.
