Mô Tả Công Việc
- Receive and analyze customer requests from Manager
- Consult the most suitable tour plan for customers
- Communicate with English speaking clients to consult their trips to Vietnam, and other Southeast Asia countries.
- Create travel itineraries, tour proposals, make quotations for all the request, prepare tour confirmations.
- Perform customer service before, within and after each booking.
- Meet all job standards: On time response, provide insightful consultation, follow-up, up-selling… as per company’s requirements.
- Win personal targets on revenue and profit.
- Maintain and develop a good relationships with existing customers (individuals and groups)
- File, keep track of all bookings on daily basis.
- Work closely with other departments to proceed all the service to make sure tours are well managed and run smoothly.
- Coordinate with other departments to create new tour products.
- Prepare and submit regular reports to DOS.
Yêu Cầu Công Việc
- Years of experience: Minimum 1.5 years in same position with proven track records.
- University graduated
- Fluent verbal & written communication skills in English. Extra language proficiency (French) is an asset.
- Be able to work under pressure, time limit.
- Be able to provide good services to your clients. Meaning: fast, clear, professional, straight-to-the-point answer.
- Excellent customer service and communication skills.
- Proficient in Word, Excel, Microsoft Outlook, PowerPoint.
- Excellent teamwork player.
- Having passion in traveling.
Hình thức
Quyền Lợi
- Salary up to 15M/month plus attractive commission and bonus based on work result.
- To enjoy the full range of social insurance, health insurance under the provisions of the State.
- Annual Leave: 12 days /year.
- Opportunity for further training, inspection trips and professional exchanges with companys partners and vendors.
- Being assisted with the job at the beginning (No official training program)
- Equal rewards for individual devotion & performance.
- Fun and supportive working environment.
- Opportunities of travel
- Yearly site inspection trips and annual company trip
Mức lương
Thỏa thuận
Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.