Operation Supervisor

Job Title: Operations SupervisorDepartment: Facility Operation TeamReport to: Operations ManagerWorking Time: 5 days per week (subject to roster schedule). Working shifts may include:M – Morning: 06:00 – 16:30A – Afternoon: 14:00 – 23:00N – Night: 22:00 – 06:00 (assigned as needed)Job Purpose: To supervise all building operation activities during shifts—ensuring security, safety, cleanliness, and efficient technical performance across all areas (Shopping Mall, Hotel/Serviced Residence, Office, and Public Areas).Job Description:I. Operation Supervision- Supervise daily operation activities of security, cleaning, parking, and technical contractors and their staff to ensure proper attendance, performance, and service quality.- Conduct regular patrols throughout the complex to ensure safety, security, and cleanliness in all areas.- Oversee technical operations, repair and renovation works, and construction safety during night shifts.- Monitor parking operations, including cashier activities, traffic flow, and safety management.- Ensure all incidents or irregularities are promptly handled and corrective actions are taken.II. Reporting & Improvement- Prepare daily, weekly, and monthly reports on operational activities and performance.- Propose service, safety, and security improvements to enhance building operations.- Handle and report all issues occurring during shifts to the Operation Manager.- Keep updated on construction and booth renovation schedules for timely supervision.- Coordinate with government authorities when necessary to maintain safety and order.