Operations Team Leader (Noi Bai International Airport)

Địa chỉ làm việc:

Hết hạn ngày: 21/04/2025

ID: job519297

Mô Tả Công Việc

What you will do• Provide daily coordination support to operational and clerical teams, ensuring smooth workflow and task completion across various departments.• Assist the manager with administrative tasks such as scheduling, documentation, and communication to facilitate efficient operations.• Oversee service assurance and customer service activities, addressing inquiries and resolving issues promptly.• Manage sorting operations, including handling paperwork, sorting, ULD build-up, and processing, to ensure timely and efficient service delivery.• Manage on-road operations, including handling, dispatch, pick up, and delivery processes to ensure timely service.• Implement and maintain quality management practices to uphold service standards and customer satisfaction.• Monitor and control network operations to optimize efficiency and minimize disruptions in service.• Support the customer service and support group in resolving customer queries and enhancing client relationships.• Manage contract sourcing and negotiations to secure reliable service providers and vendors.• Ensure compliance with regulations and safety standards for handling dangerous goods during operations to mitigate risks.

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Yêu Cầu Công Việc

You will be a great fit if you have:Minimum Education: High school or equivalentMinimum Experience: Four (4) years of relevant work experienceKnowledge, Skills and Abilities• Leadership Skills• Team Working Skills• Problem Solving Skills• Planning & Organizing Skills• Accuracy & Attention to DetailWhat you can expect• Attractive remuneration package includes:- Contractual Bonus- Tuition Assistance- Holiday Bonus- Performance Incentive for KPI achievement.• Spread your wings and take ownership of your career with opportunities to advance through internal promotions, job rotations, training and leadership programs and cross-functional projects.• Complimentary 24/7 access to our learning platforms to support you in becoming who you want to be.• Health & wellness, employee assistance, and rewards and recognition programs• Special employee discounts on shipping, travel, and more

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Hình thức

Full-time

Mức lương

Thỏa thuận

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Địa chỉ làm việc
Ngày đăng tuyển 21/01/2025
Vị trí Nhân viên
Ngành Nghề Tài chính / Kế toán / Ngân hàng
Loại công việc Full-time
Nhà tuyển dụng FedEx Express Vietnam Co., Ltd.
LIÊN HỆ Email: đang cập nhật

The Company At FedEx Express, we believe that a connected world is a better world. We connect people and possibilities with our diverse portfolio of transportation, e-commerce, and business solutions. Today, our networks reach more than 220 countries and territories, linking more than 99 percent of the world’s GDP. FedEx is consistently recognized as one of the most admired brands in the world and one of the best places to work. Our people are the foundation of our success and the key to our future. The Philosophy People–Service–Profit (P-S-P). We take care of our People so that they can deliver impeccable Service to our customers who will give us the Profit necessary for FedEx/TNT to be successful. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages employees to be innovative in delivering the highest possible quality of service to our customers. We care for our employees' well-being and value their contributions to the company. The Culture We honor innovation, integrity and commitment. We have many formal policies, procedures and programs to bring out the best in our staff, individually and in teams. The Mission We strive to be the Best Company to work for with the Best Service and the Best Brand in our industry. To know about our company, please refer to the following links: http://www.fedex.com/vn/about/, http://www.fedex.com/vn/careers/ https://www.tnt.com/express/en_vn/site/home.html