Ops Support First Mile - Last Mile

ReportingResponsible for 100% accuracy in daily/weekly/monthly/yearly operations reportsSupport Regional Operation Manager (ROM) by building relevant dashboards, reports, trackers, etc. to control responsible Hub/Region KPI and monitor its achievementPropose new initiatives to manage performance of responsible hubs and optimize operation activitiesAct as a data gate to represent ROM to provide data/input/information for other reports of the company as assigned.ProjectsInitiate and help to implement new ideas to develop projects in multiple areas enhancing operational efficiencyParticipate in other projects of the company as assigned and play the role of a connector who has a comprehensive understanding of Hub operationsCoordinate with all stakeholders e.g. Operation Excellence, Procurement, Feature, BI... to support their understanding about Hub operation and work with them in specific projectsFollow up feedbacks of the launched projects and adjust plans to best serve actual situations;Internal control and audit Develop a deep understanding of SPX in general and their assigned hubs/region in particular and actively identify operational issues for improvementDo onsite visits and investigate problems arisen to report to ROM for their timely intervention and necessary guidanceReport any anomalies or inconsistencies to ROM upon realization in hub/region operationWell control SOPs/regulations and be an internal trainer for the hubs/region to understand these SOPs/regulations when assignedAdministrative taskCollaborate with teams in the region and take charge of administrative tasks for the whole region including but not limited to organizing events/parties, ordering stationery, controlling uniform, finalizing payment/receipts and other ad-hoc tasksPrepare proposals, and presentations as assigned