PERSONAL ASSISTANT TO GENERAL MANAGER / TRỢ LÝ TỔNG QUẢN LÝ

Overview of duties:

• Responsible for effectiveness and efficiency of the administrative and secretarial function to support General Manager
• Maintain all matter relating to executive administration in a confidential and professional manner

• Setting up recording system and update index of files and form regularly.
• Preparing appropriate information, relevant documents for each meeting and coordinating to ensure that schedules are logged, traced and remind all concerns.
• Taking meeting minutes, check correctness before distributing to all Departments and ensuring it will be dispatched out within 24 hours
• Handling the incoming calls, obtaining all relevant information and passing on to appropriate personnel.
• Ensuring that monthly critique and month end reports are finished on a timely basis
• Working and coordinating with other departments to ensure that the responsible job of the department meets target and goals.
• Coordinating and ordering special requests for General Manager including pick-up and handling of VIP’s as needed.
• Providing any assistance to the management and employees as required.
• Maintaining computerized database of all reports and systematic plan to follow up.
• Handling correspondence for all applications such as regret letter, guest complaint, enquiring, confirmation, contract and any reference.
• Greets and receives visitors and telephone calls furnishing advice and assistance on the basis of general knowledge.
• Acting as translator when necessary.
• Keeping strictly all confidential matters related to Hotel.
• Preparing time sheets and keeping leave record for General Manager.

Administrative responsibilities:

• Update operation logbook regularly in working shift
• Assemble reports/records/checklist related to the department operation.
• Perform other administrative documentation as requested.