Phó Quản Lý Phục Vụ (Service Assistant Manager)

WHAT YOU‘LL DO

1. Assisting Restaurant Operation

• Build up a good relationship with customers to make sure that they are happy with our food and service;
• Assist managing all the restaurant staffs and make sure that their work quality is at Pizza 4P’s standard;
• Manage and make sure that the restaurant environment is always at Pizza 4P’s standard & core value.

2. Training

• Train leaders of each department and maximize the performance of each team;
• Have close communication with leaders and make sure that the progress of each department’s training is on track;
• Fully understand the training protocols and systems of Pizza 4P’s and suggest ideas to improve IT if any;

3. Assisting in Cost Management

• Be always aware of the labor, food, and other costs of the restaurant and make sure that the total cost is lower than the target;
• Come up with ideas and implement them to meet the total target cost;
• Manage the daily sales and input all the necessary numbers on a pre-determined sheet;
• Analyze the sales and come up with ideas to increase sales and then implement those ideas into daily restaurant operations.

4. Other Tasks

• Have close communication with Restaurant Manager, operation supervisors, leaders, and office teams to improve the performance of the restaurant;
• Consult with staffs and support creating the Great Place to Work;
• Update the immediate Restaurant Manager about a long, mid, and short term goal achievement progress in a timely manner;
• On behalf of Restaurant Manager & Acting Restaurant Manager when he/SHE is not available in the restaurant.