Pre-Sales Engineer (Cyber Security)

SOC Operations & LeadershipLead, mentor, and manage SOC teams across L1, L2, and L3 tiers, ensuring operational excellence. Drive proactive monitoring, detection, investigation, and resolution of security incidents.Oversee incident response, threat hunting, and digital forensics, ensuring rapid containment and remediation.Develop and optimize SOPs, use cases, and playbooks aligned with industry frameworks (MITRE ATT&CK, NIST). Ensure SLA compliance, incident documentation, RCA completion, and continual service improvement.Integrate and fine-tune SIEM/SOAR platforms, EDR/XDR solutions, and threat intelligence feeds for maximum efficiency.Pre-Sales & Solution ArchitecturePartner with sales and account teams to engage clients during opportunity development.Lead technical discussions, high-impact presentations, and solution demonstrations for customers and prospects.Architect tailored Managed Security Service (MSS) solutions, mapping customer requirements to SOC capabilities.Respond to RFPs, RFIs, and solution briefs, including technical documentation andpricing inputs.Build high-level solution architectures and technology roadmaps aligned with customer security objectives.Collaboration, Governance & ReportingAct as the bridge between sales, delivery, and product teams to ensure customer success.Provide executive-level dashboards, threat reports, and SOC performance metrics to leadership and clients.Champion continuous learning by training and upskilling SOC analysts on evolving threats and tools.Contribute to service innovation by identifying emerging security trends and recommending enhancements.