Mô Tả Công Việc
Job DescriptionWe are looking for a Senior QA/QC Engineer to ensure the quality and reliability of our AI-driven platform and applications. The ideal candidate has strong analytical skills, practical experience with both manual and automated testing, and thrives in cross-functional teams. You’ll collaborate closely with backend, frontend, and AI engineers to build products that serve millions of users with confidence and consistency.Responsibilities
Support evaluation and validation of AI-generated outputs (e.g., LLMs), including prompt testing, edge case exploration, and consistency checking
Work with AI and product teams to define metrics for subjective quality (e.g., helpfulness, accuracy, coherence) and build repeatable QA processes for them
Analyze product requirements, clarify ambiguities, and provide test impact assessments
Design comprehensive test cases based on deep understanding of business logic and technical architecture
Execute test activities across the development lifecycle, including exploratory, functional, regression, and integration testing
Create and maintain automated test scripts for web and API testing
Collaborate with developers and product owners as part of an agile team to ensure high product quality
Identify, track, and report defects clearly and systematically
Continuously improve test coverage, testing practices, and QA processes
Mentor junior QA engineers and contribute to knowledge sharing across teams
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Yêu Cầu Công Việc
Your Skills and ExperienceTechnicalMust have
5+ years of experience in software testing for web and/or mobile applications
Solid understanding of QA methodologies, testing types, and best practices
Hands-on experience with:(1) Programming or scripting languages (e.g., JavaScript, Python, Shell)(2) Writing and executing test cases(3) Automation testing using tools or frameworks (e.g., Selenium, Playwright, Cypress, etc.)(4) API testing using Postman or similar tools(5) Issue and test case management tools (e.g., Jira, TestRail, Zephyr)
Familiarity with CI/CD pipelines and how QA fits into the release process
Ability to read and analyze logs, API responses, and basic frontend/backend code for debugging
Nice to have
Experience in evaluating or testing AI/ML-based systems, including LLM outputs, hallucination detection, or user feedback loops
Familiarity with prompt engineering, output evaluation techniques (e.g., rubric-based scoring), or A/B testing for AI features
Experience working in cross-functional teams with developers, designers, and product managers
Exposure to performance, security, or accessibility testing
Familiarity with cloud-based environments (e.g., AWS)
ISTQB or equivalent software testing certification
Communication
Proactive communicator with strong collaboration skills
Experience mentoring junior team members or leading testing initiatives
Strong ownership and commitment to quality
Business-level English (reading & writing)
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Hình thức
Full-time
Quyền Lợi
Caring Mental & Physical Recreation:
Hybrid working
Full salary in probation & 13th month salary
Social insurance on full salary from probation
Premium Health insurance from probation
Flexible start 8AM-9AM from Mon-Fri
16 days off annually + 1 Birthday Leave
Paternity leave extra 5 days
Annual company trip; Quarterly team building activities
Club activities
Annual health check
Caring Career & Development:
Clear Career path
Foreign language & International technology-related certifications sponsoring
Well-equipped facility: Macbook pro, additional monitor,..
Soft skill workshops
Tech seminars
Monthly and biannually Recognition Awards
Performance review twice/year
Mức lương
Thỏa thuận
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