Principal/Senior AI/LLM Solution Engineer

Job DescriptionWe are looking for an AI Solution Engineer with a strong foundation in large language models (LLMs), prompt design, and system integration — someone who can go beyond prompt tuning to design, build, and operate practical AI Agent systems that enhance and automate back-office workflows. Candidates for this position are expected to join the development team, understand the product and continuously research, and recommend AI features to realize AI product vision. Design and develop AI or AI Agent engines to integrate sophisticated features into a workflow application SaaS for automating and enhancing back-office operations using LLMs. Develop and iterate on high-quality prompts, prompt-chaining strategies, and evaluation pipelines. Monitor agent behavior and system metrics to identify and mitigate hallucinations, performance degradation, or edge cases. Evangelize and integrate tools, workflows, and development cultures to support rapid and responsible AI feature development. Collaborate with backend, frontend, and infrastructure teams for seamless integration and delivery. Share best practices with team members for prompt engineering, LLM integration, cloud AI tools utilization, and evaluation methodologies. Take technical ownership of AI initiatives, leading cross-functional collaboration (BE/FE/AI/SRE), and driving system-level decisions