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Mô Tả Công Việc
About the role:As TSC.ai enters its next phase of growth, the Product Manager will play a crucial role in advancing the Genie AI platform to new levels of functionality, usability, and market fit. Working closely with the Head of Product and cross-functional teams, this role combines hands-on product delivery with user advocacy and data-informed decision-making to help drive scalable, customer-centric product outcomes. Key Responsibilities1. Product Execution & DeliveryCollaborate with the Head of Product and stakeholders to execute the product roadmap, focusing on delivering business value aligned with strategic priorities.Timely review and act on product feedback from clients and internal teams, proactively investigate and suggest feature improvementsBe the product advocate and drive internal knowledge of the tool and featuresTranslate high-level requirements into well-defined user stories with clear acceptance criteriaReview, prioritise, and manage product backlogRun Scrum ceremonies: sprint planning, grooming, daily stand-ups, and work closely with engineering to ensure timely and high-quality delivery.Track progress and communicate updates across teams and stakeholdersAssist QA with testing2. User Experience & Customer AdvocacyAssist in mapping user personas and journeys to understand and articulate user needs and pain pointsCollaborate with the UX team to deliver the best experience by building prototypes that support key features or improvements in conjunction with UX/UI designers.3. Communications: Support product releases: share internal announcements, conduct internal demos, Create and maintain thorough documentation of product features 4. Data-Driven Insights & AdoptionLeverage product and user analytics tools to monitor engagement, adoption, and feature usage metricsSupport in the creation and delivery of updated in-app trainings, onboarding materials, and communications using digital adoption platforms5. Market & Competitive AwarenessAssist in collecting and analysing market and competitive intelligence to inform product feature prioritisation and positioning.Support product strategy through competitive mapping and research6. Cross-Functional CollaborationWork daily with Engineering, Data, Data Science, Customer Success, Business Development, and other teams to ensure alignment and effective communicationProactively gather and incorporate feedback from stakeholders and customers into product decisions
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Yêu Cầu Công Việc
What we’re looking for2-7 years of experience in product management in a SaaS offering, preferably in the B2B enterprise spaceGood understanding of Agile methodology, Scrum framework, and the software lifecycleStrong communication skills—able to clearly articulate product ideas, issues, and solutions to technical and non-technical audiencesFluent EnglishStrong project management skillsPassion for user-centric design and improving customer experienceConfidence in using JIRA and some experience with product management tools like Mixpanel, Hotjar, Confluence, UserFlow, or equivalent An analytical mindset with a willingness to work with data for insight generationAbility to work effectively in a fast-paced, collaborative environmentStrong organisational skills and attention to detailCan-do attitude and enthusiasm to learn by doing Why Join TSC.ai as a Product Manager?This is a unique opportunity to grow alongside a dynamic product leadership team in a company that values innovation and customer-centricity. You will have a direct impact on the evolution of our SaaS platform, collaborate with talented peers across functions, and contribute to scaling TSC.ai’s global market presence.
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Hình thức
Full-time
Quyền Lợi
Compensation & Benefits: Competitive salaryWe strive to be the best place you will ever work for;Honed skill sets;Direct access to the leadership;20 Annual Leaves per year;07 Sick Leaves without doctor's certificates;05 days Christmas Break (to be changed every year following the CEO's decision);Premium Health Insurance for yourself (after the probation);ESOPs (after the probation);A MacBook to be provided. Team Culture - How do you find yourself fitting in our team?Intellectual curiosity for the world around you, technology, and our clients' needsSolid general knowledge and skills in your core areaExcellent problem-solving capabilities and adaptabilityEnthusiasm for finding elegant, pragmatic solutionsTeam player – we’re a small, close-knit team and excellence is expected; as is the capability to take on and own big challenges, solving conventional challenges in unconventional ways, all without losing your sense of humor and funPresentation skills with the story you tell and how and where you tell itAn ability to see the big picture (in graphic detail) Our values:We love to build. Cool, new, innovative, creative, smart stuff. Trust is our DNA. We value our diversity, differences, different POV, self-integrity, being our authentic selves and being valued for being that. We assume good intentions. We thrive on curiosity. Life is too short not to be learning and growing each day. No problem at TSC is someone else’s problem.We’re all in it together.We are passionate about customer value.
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