Mô Tả Công Việc
Own and drive Fastlance’s user experience (both buyer and seller) across platform touchpoints.Strategically adapt and create initiatives tailored to the Vietnam market.
Identify and solve user friction points with clear onboarding, inquiry, quotation, payment, and education flows.
Track and improve app rankings on iOS/Android.
Lead user feedback collection processes (CSAT, NPS, in-app reviews).
Drive product feature awareness, adoption, and trust through initiatives, campaigns, and educational content.
Partner with regional product, customer support, and marketing teams to optimize the user journey.
Plan online and offline events, e.g., webinars, bootcamps, and educational events.
Key Metrics
Full-funnel metrics from registration to activation.
Feature adoption and engagement metrics.
App store rankings and review scores.
Customer satisfaction (CSAT, NPS, in-app reviews/ratings).
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Yêu Cầu Công Việc
Yêu cầu ứng viên
Basic Qualifications
Bachelor’s degree in Business, Marketing, or a related field.
5+ years in product marketing or user experience roles.
Strong project ownership mindset and cross-functional collaboration skills.
Analytical mindset with the ability to turn insights into action.
Proficiency in Vietnamese and English.
Preferred Qualifications
Prior experience in product marketing or user experience within a marketplace or tech product environment.
Passion for empowering freelancers, startups, and small businesses.
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Hình thức
Full-time
Quyền Lợi
Quyền lợi
Flat Structure: Despite our rapid growth, we maintain a culture where everyone is heard, contributes, and grows together with the company.
Work-Life Balance: We believe that quality time outside of work is key to maintaining a healthy and happy lifestyle.
Central City Office: Located just steps away from District 1, our premium co-working space is designed as a "second home" – a place that inspires you every morning with a high-end, comfortable environment and offers maximum convenience.
Health Insurance: Your health is our top priority. Don’t worry, we’ve got you covered with comprehensive health insurance packages.
Health & Wellness: A healthy team is a winning team. We invest in your physical and mental well-being, as well as your happiness – from wellness apps to team activities that keep you positive and full of energy.
Opportunities for Personal Development: Financial support for education to enhance knowledge and professional skills. Opportunity to participate in specialized training programs in Bangkok, Thailand.
Mức lương
Thỏa thuận
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Tham khảo: 10 Dấu hiệu nhận biết hành vi lừa đảo qua tin tuyển dụng.