Product Owner

About UsLive Payments is one of Australia's leading payment service providers, servicing thousands of businesses across Australia. We continue to innovate our payment solutions and expand our product offering alongside our industry-leading strategic partners, including Qantas Loyalty and Ingenico. Role and Responsibilities Product Ownership & Delivery  Create a product roadmap in collaboration with the business using market, customer and business insights to inform your decisions Use data to help with decision-making and identify optimal impact areas Continuously experiment and test new growth initiatives to optimise and improve the product Monitor and adapt the product vision and roadmap as things change in the market, and with our business Backlog Management  Apply a strategic mindset to user story prioritisation and delivery Balance business goals and customer desirability with what can feasibly be delivered (technically and within available time) Represent the business, customer and brand in decision-making prioritisation during release and sprint planning Able to identify, filter and prioritise customer complaints and feedback Collaboration and Team Management  Collaborate with designers and product leadership team to plan, undertake and input results of testing and performance measurement into future release and roadmap planning Work with our Design Team to ensure interface designs appropriately meet the wireframes, user stories and acceptance tests Collaborate with Technical Architects and Developers to ensure the product vision and designed solutions are feasible and viable Collaborate with finance, business operations and support teams to create rollout and implementation plans for existing customers, while tending to support tickets as the subject matter expert