Public Supervisor (Giám sát VSCC)

• Supervise, coordinates and participates in the activities of the Houseman and Public Area Attendant engaged in cleaning function rooms, office and public areas, specially the second and first floors, the basement and all back of the house areas except those of the kitchen.
• Conducts daily inspections of function rooms and public areas to ensure accepted standards of cleanliness, maintenance and sanitation; corrects mistakes or inadequacies of Housekeeping Attendant. Determines need for the repair and makes recommendations to superiors.
• Ensure the cleanliness and maintenance of all Housekeeping equipment; schedules necessary preventive maintenance and repairs work.
• Assist Executive Housekeeper in assessing team members’ attendance and performance

Team Management

• Induct new staff into the team, department and hotel in the first week of their employment following guidelines.
• Ensure that all staff under your control carries out their duties in accordance with the Brand and Service Standards and Procedures Manuals
• Openly communicate with the staff ensuring regular briefings occur and all relevant information is passed on.
• Delegate duties so all shift responsibilities are covered. Lead by example, maintain good staff morals.