QA Leader (Manual & Auto/eCommerce/English)

QA Team Leader will play a primary role in coordinating testing efforts, managing a team of QA Testers, and collaborating with cross-functional teams to deliver high-quality software releases in timely manner. 

Advise and assist Head of Department on status, risks, and solutions to testing and quality assurance. Acts as the escalation point for all testing related issues. 

• Coordinate and manage QA team to ensure all tasks timely meet quality criteria through test planning, test design, test execution, quality assurance, issue tracking and risk management.
• Planning and designing test cases manual for multi-tenant platform, with eCommerce functionality (shopping experience, checkout, payment gateway) involved.
• Monitor and review test strategies and see all the various kinds of testing like GUI, functional, usability, performance, user acceptance test etc. are getting covered. 
• Participate in all deployment releases and support production issues.
• Analyse integration metrics, including unit tests’ coverage, pass rates, and execution times to track improvements. 
• Analyse test results and assess risk to the project based on the execution and validation and make appropriate recommendations.
• Provide regular reports and updates on testing status and implement ongoing quality improvement processes working with interdepartmental teams. 
• Maintain strong communication across teams & departments to develop needs analysis, requirements, and operational planning. 
• Lead in research and innovation efforts to ensure testing policies, procedures and techniques align with industry standard and best practice.
• Coach and lead the QA team members to grow performance and increase engagement. 
• Motivate team and maintain a comfortable, conductive working environment.